FAQs > Via / Millenium / MilCirc > Lost and Paid Items

Lost and Paid Items

When an item is reported lost and the patron pays for the item, there is a specific procedure to follow in order to ensure that the system records the transaction correctly. The system automatically assigns a default replacement cost of $20.00 for all items. Adjust the replacement cost if the item is valued significantly over or under $20.00

What's the Procedure for Logging in a Payment or Changing the Default Value?

Login to Via using your library’s staff login.
LION launches the Via application and opens the Circulation Desk.
Display the patron record by scanning the patron library card or by searching by patron name.
Click on the Checked Out items tab.
Select the item that the patron is paying for by clicking on the title. LION highlights the selected title.
Click on the Mark Lost Items button.
LION displays a summary screen for the lost item. The summary screen includes the title of the lost item and the replacement cost.
If the replacement cost of $20.00 is okay then click on the Add Bills button.
If you wish to change the replacement cost value then click on the Update Bill button.
LION displays a bill summary and allows you to change the Item Cost, Processing Fee (currently not used) and Billing Fee (currently not used).
After you make the change to the Item Cost, click OK.
LION displays the Mark Lost Items Summary screen.
Select the Add Bills button.
LION checks the item in from the patron record and adds a fine to the patron’s fine record for the replacement cost.